Refund and Return Policy

 

All Sales Are Final. 

 

As outlined in our Mission Statement, a portion of profits goes directly to animal rescues in need; as such All Sales Are Final. Please claim and purchase responsibly, as we do not accept returns or exchanges of any kind. Remember, your purchase not only brings a beautiful crystal into your home, but also provides funding for the sponsored rescue in need of financial support. 

At Rocks and Rescues, we dedicate a large portion of our time to taking detailed pictures and videos of each crystal, so that you are provided with an accurate portrayal of your purchase. Every effort is made to provide pictures in both indoor and outdoor lighting, so that you can appreciate how each stone will look in different shades of light. And every video provided is filmed without filter or enhancement, again to provide accurate images of your purchase. We also understand crystals may appear larger or smaller, depending on the camera angle or zoom, so additional pictures are provided next to a penny and ruler for visual reference, along with approximate weight and height of each piece.